How To Chat With Amazon Customer Service

Last Updated : Oct 9, 2021

How To Chat With Amazon Customer Service

In this article we will show you how to chat with amazon customer service, Amazon is the world's largest and one of the best online e-commerce companies and a prominent cloud services provider.

If you are a user of Amazon and facing any problem regarding any of Amazon services like in Return an Order, Missing Delivery, Refunding an Order, Disputing a Charge, Can't Login or any other customer service issues.

Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support.

But sometimes chatting is inconvenient or not preferred, and in that case Amazon usually prefers to call their phone number or request a call. If you're looking for a method to Chat with Customer Service, this article is for you.

Step By Step Guide On How To Chat With Amazon Customer Service :-

In this article, I will guide you on the way to Chat with Amazon Customer Service. It is very simple. So, Focus on the following steps.

  1. Open Google Play Store on your smartphone to download the Amazon application. (Google Play Store looks like a multicolored triangle icon on a white briefcase).

    How To Chat With Amazon Customer Service

  2. Now, open the search bar of Google Play Store and type 'Amazon' and tap on the search button.

    How To Chat With Amazon Customer Service

  3. When the search results appear, tap on the 'Install' button to download the Amazon application on your smartphone.

    How To Chat With Amazon Customer Service

  4. When the download is completed successfully, click on 'Open' or you can also open the App from the App list on your home screen as shown in the screenshot below.

    How To Chat With Amazon Customer Service

    How To Chat With Amazon Customer Service

  5. Then, Log in to your Amazon account using Login details or you can also create an account if you don't have an account already.

    How To Chat With Amazon Customer Service

  6. Then, after logging in, you will see an interface as given below which is the home page of Amazon.

    How To Chat With Amazon Customer Service

  7. Now, click on the three horizontal lines which are in the bottom-right corner of your screen as shown in the screenshot given below.

    How To Chat With Amazon Customer Service

  8. When you click on three horizontal lines, you get various options which are shown in the screenshot given below. Now, click on 'Customer Service'.

    How To Chat With Amazon Customer Service

  9. After clicking on it, you will see the page of Amazon Customer Service. Scroll down and you will see a question "Didn't find what you were looking for?" Tap on 'Get in touch with us' below the question as shown in the screenshot given below.

    How To Chat With Amazon Customer Service

  10. Then, click on 'Chat with us' or you can also call or request a call by clicking on 'Talk to us' section.

    How To Chat With Amazon Customer Service

Conclusion :-

So guys, these were the very simple and easy steps through which you can Chat with Amazon Customer Service regarding any of your problems. I hope this article on how to chat with amazon customer service helps you.

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