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How To Cancel Bigbasket Order

Last Updated : Jun 20, 2022

How To Cancel Bigbasket Order

In this article we will show you how to cancel Bigbasket order, the Bigbasket website as well as its application on android and IOS devices allow the users to cancel their Bigbasket order in case they have a change of Mind or they have placed a wrong order.

There can be other reasons for canceling your Bigbasket order, such as adding the wrong address or the wrong product in the cart.

In case you are looking for a solution on how to cancel a Bigbasket order, this is the right article for you just follow the steps given below in order to cancel Bigbasket order

Step By Step Guide On How To Cancel Bigbasket Order :-

By Using Bigbasket Application

  1. Open Play Store on your Android device
  2. Search for Bigbasket application.
  3. Click the option to install.
  4. Now you need to log in to your Bigbasket account by using your email address or phone number.
  5. After successfully login into your Bigbasket account, you need to click the three horizontal lines placed at the top left corner of the screen.
  6. In the left side menu you will see various options such as home, my account, smart basket, shop by category, offers, the beauty Store, customer service, gift card, notification, rate and review products, BB cookbook and others.
  7. Now you need to click the plus symbol next to my account.
  8. Another dropdown menu will appear just below my account, which will show various options such as my order, my wallet, profile, and others.
  9. Click on the option of my order. How To Cancel Bigbasket Order
  10. On the next screen, you will see the list of all the orders that you have placed within the Bigbasket application.
  11. Now you need to choose the specific order that you want to cancel on the Bigbasket.
  12. After clicking the order, you will see all the order details, which include the summary and item, along with your address and payment details.
  13. Now you need to click the three vertical dots placed at the top right corner of the order detail screen.
  14. After clicking this option, another drop-down menu will appear on your screen, which will show two options called- change delivery slot and cancel order.
  15. Click the option - Cancel order.
  16. Now on the next screen it will ask you to select a reason to cancel your order and Bigbasket. How To Cancel Bigbasket Order
  17. It will provide you with two options to select.
  18. The first reason is I placed the wrong order and the second one is I forgot to add additional product/ items.
  19. Click the option. I placed the wrong order and enter the reason you want to cancel the order.
  20. Now click the cancel order option. How To Cancel Bigbasket Order
  21. After clicking this option you will receive a notification which will inform you that it successfully canceled your order upon your request. How To Cancel Bigbasket Order

Conclusion :-

I hope this article on how to cancel Bigbasket order helps you and the steps and method mentioned above are easy to follow and implement.

In this article we covered an essential guide on how you can cancel your order in the Bigbasket.